Support and Thank You Letter
Manuals and Quick Start Guide for Newer DVR’S (2018 and newer)
General Quick Start for Newer Series Menus
Slimline Unit (up to 2HDD)
Full Size Unit (up to 8 HDD)
Full Users Manual (Newer Series)
Manuals and Quick Start Guides for Older DVR’s
Guide for setting up the Port Forwarding for Standard Comcast Router
Xfinity myxfi router setup
Guide for setting up the Port Forwarding for Qwest Router
Wiring Diagrams for Strobe, Siren, Dakota Alert System
New Wiring Diagrams for Siren, Strobe to DVR
4 Channel DVR
8 Channel DVR
16 Channel DVR
Overview for Self Installers on wiring cameras, strobe, and siren. Explains types of wire runs to be made.
New Android App Update Version 7
The android app now has a new version, it has been recently updated to version 7. It has a new look and feel to it. Now compatible with android 9 (pie). The following guides are designed to help with getting the Push Service subscribed, and also on some users the password in the device manager is blank causing the message “account locked” on the live view screen.
Walk thru on setting up devices to app:
Fixing the Blank Password in the Device Manager:
Subscribing the Push Notification Service:
Guide for setting up Push Notifications on the ICRSS Pro phone\tablet app.
Push Setup for i-Phone (previous version ICRSS Pro v6.0)
Guide for setting up Devices in Phone App
Email\Text Message Gmail recent changes
**Please Note** This fix was working, but recently no longer effective.
Due to a change to Security Protocols with Gmail SMTP services, if your text messages stop working there is a change to make that might get this working again.
- To find the email settings, log in to the DVR “Main Menu” , select “settings” , and find “network”.
- In the Network settings page you are looking for the “email or SMTP” menu.
- In this menu you will change the “port” from 465 to 587, and in the drop down list for “encrypt” you will change from SSL to TLS. Apply changes and run the email test. If successful then you should get mail test normal message. Click on Save or OK.
Alternative SMTP Service settings for Yahoo Email (requires email account with Yahoo)
Username : your yahoo account (example You@yahoo.com)
Password: your yahoo password
Sender: your yahoo account
Yahoo does have the same settings inside the account settings that need to be enabled in the security section for allowing less secure apps .
“Allow Apps that use less secure sign in”
By default that setting is not enabled, so make sure you enable it.
ICRealtime Contact Information
Tech Support: email@example.com
By E-mail: firstname.lastname@example.org
By Phone: 866-997-9009 Option #3
When sending equipment in for service, please package the equipment securely. This includes but is not limited to sealing the box with packing tape, padding the equipment with packing foam, and securing loose items within the box.